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FAQ

Pregnant Workout
I exercise frequently and I’m in good shape, when should I switch over to the Pregnancy Workouts?

You can best make the switch to the Pregnancy Workout around 16 weeks. Once you have entered the second trimester, you should no longer be actively training your rectus abdominus. Would you like to train more than 1x a week? No problem, we also have a Pregnancy PLUS membership that allows you to train 2x a week. 

I have been doing the Pregnancy Workout for three months and I would like to continue.

No problem, your membership continues automatically until your due date. If you would like to stop prior to your due date, you may do so at any moment by contacting us at newyork@mominbalance.com.

I want to stop with the Pregnancy Workout, what must I do?

There is a 3-month minimum membership period required for the Pregnancy Workout. Your membership stops automatically when you reach 40 weeks. If you would like to stop before your due date, but after you have completed the 3-month period then send an email to newyork@mominbalance.com. Are you past-due but still have the energy to continue with the workouts? Then those workouts are on us!

I would like to participate in the Pregnancy Workout but I can only do so for a couple weeks because my due date is just weeks away.

That's possible! It is never too late to work on your fitness, and it will work in your benefit during labor. Your membership will continue until your due date. If you wish to end your membership prior to your due date you can contact us at info@mominbalance.com. In order to receive the Pregnancy Box (book and a resistance band; valued at USD 35), your membership must be valid for a minimum of 3 months, otherwise you will be charged separately for the Pregnancy Box. The amount you are charged will depend on how many weeks you participated in the Pregnancy Workout.

I would like to start with the Pregnancy Workout, what do I have to do?

You can sign up on the website. You will receive a confirmation of receipt after signing up and approving the General Terms and Conditions. We will assign you to a group and email you with all the details pertaining to the workout (exact meeting location and the name and contact details of the trainer). 

I’m pregnant, when can I start with the workouts?

You can start the moment you find out your pregnant. Most participants start the workouts between 12 and 16 weeks and you can continue to train with us until your due date. 

Back in Shape Workout
I am topfit, are the MPower workouts still challenging enough for me?
Certainly! The MPower training sessions are challenging sessions in which you can challenge your own level. 
I want to stop with the Back in Shape Workout, what do I have to do?

There is a 3-month minimum membership period required for the Back in Shape Workout and after that your subscription will be automatically renewed on monthly basis. If you would like to stop after the initial three months let us know by sending an email to newyork@mominbalance.com. There is a one-month cancellation period for the Back in Shape membership.

I would like to start with the Back in Shape Workout, what do I have to do?

You can sign up on the website. You will receive a confirmation of receipt after signing up and approving the General Terms and Conditions. We will assign you to a group and email you with all the details pertaining to the workout (exact meeting location and the name and contact details of the trainer). 

I’ve just given birth, when can I start the workouts?

You can begin the workouts starting from 6 weeks after giving birth, or 8 weeks after Cesarean section. Did you have a difficult childbirth with complications? Check first with your gynecologist before starting the fitness program.

It’s been a few months since I gave birth, which workout is suitable for me?

We recommend doing the Back in Shape Workout for at least three months prior to moving up to the Mom in Shape Workout. If you are exceptionally fit and would like to move up more quickly, please discuss this with your trainer.

Mpower Workout
I have not been active for a while, can I join the MPower class immediatly?
Yes, that is possible, as the trainers are educated in giving adaptations to each exercise. And you will see, in short time you can follow the more intense exercises.
I want to stop with the Mpower Workout, what do I have to do?

You can cancel your membership by sending an email to newyork@mominbalance.com. There is a one-month cancellation period for the Mpower membership.

Is MPower for every fitness level?
The MPower workout is for all levels. Even if you are not (yet) fit. Our professional trainers advise you which exercises you can and cannot do yet!
What is MPower?
MPower is focused on ambitious and active women, who want to be topfit, while having a fun, yet challenging workout! MPower is not specifically for young mothers,but for every mom. The focus is on strenghtening yourself both mentally and physically through sport. 
General
Are the workouts always outdoors?

Yes! It is especially refreshing to exercise outdoors during the cold winter months when you are often cooped up indoors. With extreme weather, the workouts might be held indoors, all participants will be informed about it on the day of the workout. 

Are there workouts on national holidays?

The workouts take place year-round, with the exception of national holidays.

In 2018 this goes for:

Sunday, January 1st: New Year's Day

Monday, January 15th: Martin Luther King Jr Day

Monday, February 22nd: Presidents Day

Monday, May 28th: Memorial Day

Wednesday, July 4th: Independence Day

Tuesday, September 4th: Labor Day

Wednesday, October 10th: Columbus Day

Saturday, November 11: Veterans Day

Thursday, November 22nd: Thanksgiving Day

Monday, December 24th: Christmas Eve

Tuesday, December 25th, Christmas Day

Wednesday, December 26th: Christmas Day 

Monday 31st of December: New Year's Eve

There will be no refund or fee reduction given for these dates, but the workouts can be made up at any time.

Do the workouts take place even when it rains?

The workouts will go on come rain or come shine. The trainer will make sure you stay warm during the winter workouts. A light rain jacket can be very helpful during the workout when it rains. Only in the case of very heavy rain or sleet will the workout be cancelled. This will be communicated to you by email at least one hour prior to the start of the workout. By inclement weather always check your email prior to departing for the workout. If your workout is canceled, you may make it up on another day. 

I am really out of shape, can I still participate?

Of course you can join! The Mom in Balance Fitness Program is suitable for all fitness levels. The trainer ensures correct differentiation within the group. Are you still unsure? Then sign up for a trial lesson and decide for yourself whether you like it or not (which we cannot imagine!). 

I cannot make it to my class every week, can I just attend a Mom in Balance class on a different day?

We strive to have stable groups each week because we find this is best for participants. If you are unable to attend class on your assigned day it may be possible in some locations to attend a class on a different day. Please contact us via newyork@mominbalance.com

I have an injury/complications, what should I do?

When you are unable to continue your workouts because of an injury or complications, please let us know through newyork@mominbalance.com. We will pause your subscription and will re-activate it when you are recovered. Also always consult your doctor or midwife for advice.

I have problems with my hips/pelvic instability, can I still participate in the workouts?

You can certainly participate. Be sure to let us know so the trainers can keep it into account during the workout. Continuing with movement and building muscle strength is important, particularly when there are complaints. We work closely with pelvic specialists. 

I would like to train on flexible days, is that possible?
We strive to have stable groups each week, because we find this best for our participants. If you want to train flexiby on different days, that is also possible. We schedule you on a fixed day in the week and you can easily change these lessons yourself with the Mom in Balance App.
It is really cold outside, is the workout still going on?

The outdoor workouts take place throughout the entire winter! Only in the case of heavy rain, storm or snow the will be canceled. It is especially invigorating to exercise outdoors during the cold winter months, when you are often cooped up indoors.

What do I need to bring to the workout?

We recommend bringing a bottle of water, and of course, a good attitude!

What type of clothing should I wear during the workouts?

Comfortably fitting athletic wear and shoes. In the colder months we recommend layers, a hat and gloves. This will help keep you warm and provide you with the opportunity to remove layers if you get too warm.

Where can I find the Terms and Conditions of Mom in Balance?

You can download and print the Terms and Conditions by clicking on the link listed at the bottom of every page on this site.

Where can I leave my things during the workout?

The trainers have a backpack to store keys and cell phones. Jackets and water bottles can be set down at the location of the workout.

Membership
Can I start my subscription any time?
Yes, it is possible to start any time. In the first month of training, we only take into account the workouts that you have been able to train. 
Can I stop my membership for the period that I am on vacation?

It is not possible to stop your membership during your vacation but you can make up the missed classes within the period that your membership is active.

How do I pay my membership fee?

For the time being you will receive an invoice at the beginning of each month for your monthly membership fee. In the future you can pay via credit card".

I applied for a trial workout but cannot make it on the day that was assigned?

You can schedule the session again to join the workout. If you cannot make it also to the second session then we have to charge the trial session anyway and you will have to apply for a new trial through the site.

I did a trial workout and would like to get a full subscription, what do I have to do?
Great, you liked the class and would like to exercise with Mom in Balance! To start your membership, please fill out the sign up page, you will be directly assigned to the right class and receive a login for the Mom in Balance App from us. 
I have done a trial workout and would like to get a full subscription, what do I have to do?

Great that you would like to exercise with Mom in Balance! For a full subscription you will have to enroll again though the website. 

I have received a free trial session coupon, how can I use this?

Great that you come and join the workout! You can apply through the website and by using the code on the coupon you will be enrolled. Our planning people will let you know by email in which group you can participate.

I would like to convert my subscription from an unlimited one to a subscription for once a week training
If you want to convert your subscription from an unlimited to a 1x per week training membership, this will take effect first of the month of the consecutive month. 
I would like to sign up again but still have my package from the previous time. Do I get a discount?

If you have previously participated in the Pregnant Workout or the Back in Shape Workout, and you still have all the stuff from the package, you will get 1 free lesson as a gift. Please make mention in the comments section if you have previously participated and we will adjust your fee accordingly.