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FAQ

General
I would like to start with one of the workouts, what should I do?
You can sign up via the website. You will receive a confirmation of receipt after signing up and approving the General Terms and Conditions and Liability clause. We will assign you to a group and email you with all the details pertaining to the workout (exact meeting location and the name and contact details of the trainer).
Can I use my "friskvårdsbidrag' for the workouts?
Yes, you can use your "Friskvårdsbidrag" for our workouts. Please e-mail us so that we can make a special invoice for your employer.
I have received a free trial session coupon, how can I use this?
Great that you will come and join the workout! You can apply via the website and by using the code on your coupon, you will be enrolled. We will let you know by email in which group you can participate.
I applied for a trial workout but cannot make it on the day that was assigned
You can schedule a new date for your trial workout. If you can also not make it on the second scheduled date, we will have to charge you for the trial workout anyway and you will have to apply for a new trial workout via the website.
What do I need to bring to the workout?
We recommend bringing a bottle of water, and of course, a good attitude!
Do the workouts take place outside even when it's cold, rains or snows?
Rain, snow or shine, it's always workout time! It is especially invigorating to exercise outdoors during the cold winter months, when you are often indoors. Make sure you wear the right clothes during the winter (fleece, several layers, gloves and hat). Only in the case of very heavy rain, sleet or a snowstorm, the workout will be cancelled. This will be communicated to you by email at least one hour prior to the start of the workout. By inclement weather always check your email prior to departing for the workout. If your workout is cancelled, you may make it up on another day. 
 
 
What type of clothing should I wear during the workouts?
Comfortably fitting athletic wear and shoes. In the colder months we recommend layers, a hat and gloves. This will help keep you warm and provide you with the opportunity to remove layers if you get too warm.
Where can I leave my things during the workout?
The trainers have a backpack to store keys and cell phones. Jackets and water bottles can be set down at the location of the workout.
I am really out of shape; can I still participate?
Of course you can join! The Mom in Balance Fitness Program is suitable for all fitness levels. The trainer ensures correct differentiation within the group. Are you still unsure? Then sign up for a trial lesson and decide for yourself whether you like it or not (which we cannot imagine!).
Where can I find the Terms and Conditions of Mom in Balance?
You can download and print the Terms and Conditions by clicking on the link listed at the bottom of every page of this website.
Membership
I have done a trial workout and would like to subscribe for a membership, what do I have to do?
Great that you would like to exercise with Mom in Balance! To start your membership please fill out the sign up page on our website or send us an e-mail to stockholm@mominbalance.se
CAN I CATCH UP ON MISSED WORKOUTS?
As long as you have an active membership, you can catch up on missed workouts. Make sure to sign out of a workout (at least an hour before the workout starts) if you can't make it, that way you will receive a credit which you can use to work out on an other day. You can sign in and out of workouts via the Mom in Balance APP, which can be downloaded from the App store or Google Playstore.
I cannot make it to my class every week, can I just attend a Mom in Balance class on a different day?
We strive to have stable groups each week because we find this is best for the participants. If you are unable to attend class on your assigned day, it may be possible to attend a class on a different day. Please contact us via stockholm@mominbalance.se.
I have an injury/complications, what should I do?
A temporary pause of your membership is possible if you are not able to participate due to an injury or compelling reason. This needs to be announced as soon as possible by sending an email to stockholm@mominbalance.se. In an agreed situation, your membership is paused from the day of notification.
I would like to sign up again but still have my package from the previous time. Do I get a discount?
If you have previously participated in the Pregnancy Workout or the Back in Shape Workout, and you still have all the stuff from the package, you will get 1 free lesson as a gift. Please mention in the comments section if you have previously participated and we will adjust your fee accordingly.
How do I pay my membership fees?
We will send you an invoice and you can pay your membership fee upfront by bank transfer. 
Are there workouts on national holidays?
There will not be any workouts on national holidays. Please contact stockholm@mominbalance.se for the exact dates. There will be no refund or fee reduction given for the national holidays but the workouts can be made up any time during your membership.
Can I temporarily pause my membership for the period that I am on holidays?
You cannot temporarily pause your membership due to holidays. It is possible to catch up missed workouts due to planned holidays on other days during your membership period. The right to catch up missed workouts expires after ending your membership.
HOW DO I END MY MEMBERSHIP?

After the initial 3 months, your membership can be cancelled by sending an email to stockholm@mominbalance.se. Please note that a notice period of 1 month applies. Without a termination notice, the membership will automatically be extended monthly.

Pregnant Workout
I’m pregnant, when can I start with the workouts?
You can start the moment you find out you are pregnant. Most participants start the workouts between 12 and 16 weeks and you can continue to train with us until your due date.
I exercise frequently and I’m in good shape, when should I switch over to the Pregnancy Workout?
You can best make the switch to the Pregnancy Workout around 16 weeks. Once you have entered the second trimester, you should no longer be actively training your rectus abdominus. Would you like to train more than 1x a week? No problem, we also have a Pregnant Unlimited membership that allows you to train several times a week.
I would like to participate in the Pregnancy Workout but I can only do so for a couple weeks, because I am close to my due date.
That is possible! It is never too late to work on your fitness, and it will work in your benefit during labor. The amount you are charged will depend on how many weeks you participated in the Pregnancy Workout. Your membership will continue until your due date. In order to receive the Pregnancy Box (book and a resistance band; valued at 300 SEK), your membership must be valid for a minimum of 3 months; otherwise you will be charged separately for the Pregnancy Box.
I have problems with my hips/pelvic instability; can I still participate in the workouts?
You can certainly participate. Be sure to let us know so the trainers can keep this into account during the workout. Continuing with movement and building muscle strength is important, particularly when there are complaints. We work closely with pelvic specialists.
I have been doing the Pregnancy Workout for three months and I would like to continue.
No problem, your membership continues automatically until your due date. If you would like to stop prior to your due date, you can send an email to stockholm@mominbalance.se, no later than 1 calendar month before the membership period expires. Are you past-due but still have the energy to continue with the workouts? Then those workouts are on us!
I want to stop with the Pregnancy Workout, what must I do?
After the initial 3 months, the Pregnant membership can be cancelled by sending an email to stockholm@mominbalance.se, no later than 1 calendar month before the membership period expires. Without a termination notice, the membership will automatically be extended monthly until your due date. Are you past-due but still have the energy to continue with the workouts? Then those workouts are on us!
Back in Shape Workout
I’ve just given birth, when can I start the workouts?
You can begin the workouts starting from 6 weeks after giving birth. Did you have a difficult childbirth with complications? Check first with your gynaecologist before starting the fitness program.
It’s been a few months since I gave birth, which workout is suitable for me?
We recommend doing the Back in Shape Workout for at least three months prior to moving up to the Mpower Workout. If you are exceptionally fit and would like to move up more quickly, please discuss this with your trainer.
Can I take my baby with me to a workout?
The evening and weekend Back in Shape workouts are without babies so that you have time to focus on yourself. You are welcome to bring your baby along to the Back in Shape workouts held during the day.
Mpower Workout
WHAT IS MPOWER?
Mpower is focused on ambitious and active women who want to be top fit. Women who want to be challenged and who always strive to get the best out of themselves. Mpower is not specifically for young mothers, but for every woman. The focus is on strengthening yourself through sport, both mentally and physically.
Is Mpower for every workout level?
The Mpower workout is for all levels. Even when you are not (yet) fit. Our professional trainers advise you which exercises you can and cannot do yet.
I have not done any sports for a while, can I join the Mpower training immediately?
It is possible to construct your training at your own level within the Mpower workout. We will motivate you to follow the workouts weekly so that you will feel top-fit again in no-time.
I have a good physical fitness, are the Mpower workouts challenging enough for me?
Certainly! The Mpower training sessions are challenging sessions in which you can challenge yourself on your own level. Also, at different training locations we work towards a training goal, such as (ultimately) participating in runs.
What does Mpower have to offer besides the workout?
In addition to the workouts, you get home routines and inspiration on themes such as body and mind. The home routines are offered every two months with a clear schedule that can be carried out at home and at your own level. That way you get more out of your workout! Furthermore, Mpower works with personal goals and things are made measurable.
Members App
What is the Mom in Balance app?

The Mom in Balance APP is a tool with which you can manage your workouts. You can see who else is enrolled to your training sessions, you can plan your catch-up workouts, watch videos for your home routine and get inspired with tasty recipes or relaxation exercises.

WHY SHOULD I SIGN IN OR SIGN OUT OF A WORKOUT?

There are various reasons why it is important to sign in to and sign out of a workout. First of all, if you do not sign out of a workout, you keep a spot occupied that someone who might want to make up for a work out could use. In addition, when you have a subscription for once a week training, you save credits when you opt out of a training. This credit can then be used to make up for this workout at a different time. And last but not least, it is also useful for the trainer to know how many participants will take part in a workout.

I CANNOT LOG IN, WHAT SHOULD I DO?
All information about logging in are in the confirmation email that you received from us. Please contact Mom in Balance at stockholm@mominbalance.se if you are still unable to log in despite these details. Send us a print screen of you error message and we will resolve your problem.
SHOULD I TURN PUSH-NOTIFICATIONS ON?

We advise you to enable the push messages (notifications) of this APP. Important information such as cancelling or one-off changes to your workout are shared via a push message. To be on the safe side, you will also receive an email of this message.