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FAQ

Pregnant Workout
I’m pregnant, when can I start with the workouts?
You can start the moment you find out your pregnant. Most participants start the workouts between 12 and 16 weeks and you can continue to train with us until your due date.
I have problems with my hips/pelvic instability, can I still participate in the workouts?
You can certainly participate. Be sure to let us know so the trainers can keep it into account during the workout. Continuing with movement and building muscle strength is important, particularly when there are complaints. We work closely with pelvic specialists.
I have been doing the Pregnancy Workout for three months and I would like to continue.
No problem, your membership continues automatically until your due date. If you would like to stop prior to your due date, you may do so at any moment by contacting us at info@mominbalance.nl or via the contact form.
I would like to participate in the Pregnancy Workout but I can only do so for a couple weeks because I am close to my due date.
That's possible! It is never too late to work on your fitness, and it will work in your benefit during labor. Your membership will continue until your due date. If you wish to end your membership prior to your due date you can contact us at info@mominbalance.nl or via the contact form on the website. In order to receive the Pregnancy Box (book Gezond & Energiek Zwanger and a resistance band; valued at EUR 30), your membership must be valid for a minimum of 3 months, otherwise you will be charged separately for the Pregnancy Box. The amount you are charged will depend on how many weeks you participated in the Pregnancy Workout.
I want to stop with the Pregnancy Workout, what must I do?
There is a 3-month minimum membership period required for the Pregnancy Workout. Your membership stops automatically when you reach 40 weeks. If you would like to stop before your due date, but after you have completed the 3-month period then send an email to info@mominbalance.nl. Are you past-due but still have the energy to continue with the workouts? Then those workouts are on us!
I exercise frequently and I’m in good shape, when should I switch over to the Pregnancy Workouts?
You can best make the switch to the Pregnancy Workout around 16 weeks. Once you have entered the second trimester, you should no longer be actively training your rectus abdominus. Would you like to train more than 1x a week? No problem, we also have a Pregnancy PLUS membership that allows you to train 2x a week.
Back in Shape Workout
I would like to start with the Back in Shape Workout, what must I do?
You can sign up on the website. You will receive a confirmation of receipt after signing up and approving the General Terms and Conditions. We will assign you to a group and email you with all the details pertaining to the workout (exact meeting location and the name and contact details of the trainer).
I’ve just given birth, when can I start the workouts?
You can begin the workouts starting from 6 weeks after giving birth, or 8 weeks after Cesarean section. Did you have a difficult childbirth with complications? Check first with your gynecologist before starting the fitness program.
It’s been a few months since I gave birth, which workout is suitable for me?
We recommend doing the Back in Shape Workout for at least three months prior to moving up to the Mpower Workout. If you are exceptionally fit and would like to move up more quickly, please discuss this with your trainer.
Membership
How do I end my membership?
Send an email to info@mominbalance.nl together with the cancel per date and preferably the reason why. You will then receive a confirmation of cancellation.
Are the workouts covered by my health insurance?

The following insurance companies in the Netherlands reimburse a portion of our workouts for those with supplementary packages:

Agis Zorgverzekeringen, OZF, Zilveren Kruis, Interpolis en Avero, Achmea, CZ, Delta Loyd.

How do I pay my membership fees?
The payment will be automatically deducted from your bank account every month. The payment is always deducted at the end of the month, so you only pay for the number of lessons you used. See also our Terms and Conditions (link located at the bottom of every page).
I have done a trial workout and would like to get a full subscription, what do I have to do?

Great that you would like to exercise with Mom in Balance! To start your membership please fill out the sign up page.

General
I can not make it to my class every week, can I just attend a Mom in Balance class on a different day?
We strive to have stable groups each week because we find this is best for participants. If you are unable to attend class on your assigned day you can easily change your lesson with the Mom in Balance APP.
Are the workouts always outside, even in the winter?
Yes! It is especially refreshing to exercise outdoors during the cold winter months when you are often cooped up indoors.
I applied for a trial workout but cannot make it on the day that was assigned, can I still change it last minute?
You can schedule the session again to join the workout. Please email us to plan a new day for your trial session.
I have received a free trial session coupon, how can I use this?
Great that you come and join the workout! You can apply through the website and by using the code on the coupon you will be enrolled. Our planning people will let you know by email in which group you can participate.
I am really out of shape, can I still participate?
Of course you can join! The Mom in Balance Fitness Program is suitable for all fitness levels. The trainer ensures correct differentiation within the group. Are you still unsure? Then sign up for a trial lesson and decide for yourself whether you like it or not (which we cannot imagine!).
Where can I leave my things during the workout?
The trainers have a backpack to store keys and cell phones. Jackets and water bottles can be set down at the location of the workout.
Where can I find the Terms and Conditions of Mom in Balance?
You can download and print the Terms and Conditions by clicking on the link listed at the bottom of every page of the website.
Do the workouts take place even when it rains?
The workouts will go on come rain or come shine. The trainer will make sure you stay warm during the winter workouts. A light rain jacket can be very helpful during the workout when it rains. Only in the case of very heavy rain or sleet will the workout be cancelled. This will be communicated to you by email at least one hour prior to the start of the workout. By inclement weather always check your email prior to departing for the workout. If your workout is canceled, you may make it up on another day.
What type of clothing should I wear during the workouts?
Comfortably fitting athletic wear and shoes. In the colder months we recommend layers, a hat and gloves. This will help keep you warm and provide you with the opportunity to remove layers if you get too warm.
I go on vacation, can I make up the lessons that I will miss?
Yes, you can make up the lessons you miss during your Holidays. You can use the Mom in Balance APP to register to reschedule your workouts.
What do I need to bring to the workout?
We recommend bringing a bottle of water, and of course, a good attitude!
I would like to sign up again but still have my package from the previous time. Do I get a discount?
If you have previously participated in the Pregnant Workout or the Back in Shape Workout, and you still have all the stuff from the package, you will get 1 free lesson as a gift. Please make mention in the comments section if you have previously participated and we will adjust your fee accordingly.
I have an injury/complications, what should I do?
When you are unable to continue your workouts because of an injury or complications, please let us know through info@mominbalance.nl. We will pause your subscription and will re-activate it when you are recovered. Also always consult your doctor or midwife for advice.
Are there workouts on national holidays?
The workouts take place year-round, with the exception of national holidays. There will be no workouts given in the Netherlands on the following national holidays: January 1st, Easter, Kingsday (April 27th), Bevrijdingsdag (May 5th), Pinksteren, Christmas (25, 26th December) and New Years Eve (December 31th). There will be no refund or fee reduction given for these dates but the workouts can be made up at any time. For Switzerland please inform with your trainer for the exceptional days.
It is really cold outside, is the workout still going on?
The outdoor workouts take place throughout the entire winter! Only in the case of heavy rain or sleet are the workouts canceled. It is especially invigorating to exercise outdoors during the cold winter months, when you are often cooped up indoors.