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FAQ

Mom in Balance membership
I am really out of shape, can I still participate?

Of course you can join! The Mom in Balance Fitness Program is suitable for all fitness levels. The trainer ensures correct differentiation within the group. Are you still unsure? Then sign up for a trial lesson and decide for yourself whether you like it or not (which we cannot imagine!).

I exercise frequently and I'm in good shape, when should I switch over to the pregnancy workouts?

You can best make the switch to the Pregnancy Workout around 16 weeks. Once you have entered the second trimester, you should no longer be actively training your rectus abdominus. Would you like to train more than 1x a week? No problem, we also have a Pregnancy Unlimited membership that allows you to train as many times a week as you like.

I have done a trial workout and would like to get a full subscription, what do I have to do?

Great that you would like to exercise with Mom in Balance! For a full subscription you will have to enroll again though the website.

I have problems with my hips/ pelvic instability, can I still participate in the workouts?

You can certainly participate. Be sure to let us know so the trainers can keep it into account during the workout. Continuing with movement and building muscle strength is important, particularly when there are complaints. We work closely with pelvic specialists.

I have received a free trial session coupon, how can I use this?

Great that you come and join the workout! You can apply through the website and by using the code on the coupon you will be enrolled. Our planning people will let you know by email in which group you can participate.

I want to join Mom in Balance, however the first day of the month has already passed. Can I still join this month?
Yes you can! When you start your Mom in Balance membership in the middle of a month, your invoice will reflect only the workouts from the date you joined. For example, when there are four workouts in a regular month and you join the workouts in the middle of the month, you will be invoiced for two workouts that month.
I would like to participate in the pregnancy workout but I can only do so for a couple of weeks because my due date approaches. What should I do?

That's possible! It is never too late to work on your fitness, and it will work in your benefit during labor. Your membership will continue until your due date. If you wish to end your membership prior to your due date you can contact us at tokyo@mominbalance.com or via the contact form on the website. In order to receive the Pregnancy Box (book and a resistance band; valued at 5000 JPY), your membership must be valid for a minimum of 3 months, otherwise you will be charged separately for the Pregnancy Box. The amount you are charged will depend on how many weeks you participated in the Pregnancy Workout.

It's been a few months since I gave birth, which workout is suitable for me?

We recommend doing the Back in Shape Workout for at least three months prior to moving up to the Mom in Shape Workout. If you are exceptionally fit and would like to move up more quickly, please discuss this with your trainer.

I'm pregnant, when can I start with the workouts?

You can start the moment you find out you’re pregnant. Most participants start the workouts between 12 and 16 weeks and you can continue to train with us until your due date.

I've just given birth, when can I start the workouts?

You can begin the workouts starting from 6 weeks after giving birth, or 8 weeks after Cesarean section. Did you have a difficult childbirth with complications? Check first with your gynecologist before starting the fitness program.

Mom in Balance membership cancellation
Can I stop my membership for the period that I am on vacation?

It is not possible to stop your membership during your vacation but you can make up the missed classes within the period that your membership is active.

I have an injury / complications, what should I do?

When you are unable to continue your workouts because of an injury or complications, please let us know through tokyo@mominbalance.com. We will pause your subscription and will re-activate it when you are recovered. In addition, always consult your doctor or midwife for advice.

I want to stop with the back in shape workout, what must I do?

There is a 3-month minimum membership period required for the Back in Shape workouts. After 3 months it will be converted into the Mom in Shape subscription automatically (with a different rate). Or the Back in Shape subscription can be ended after 3 months per calendar month by sending an email to tokyo@mominbalance.com

I want to stop with the Mpower workout, what must I do?

There is a one-month cancellation period for the Mpower membership. You can cancel your membership by sending an email to tokyo@mominbalance.com. 

I want to stop with the pregnancy workout, what must I do?

There is a 3-month minimum membership period required for the Pregnancy workouts. Your membership stops automatically when you reach 40 weeks. If you would like to stop before your due date, but after you have completed the 3-month period then send an email to tokyo@mominbalance.com. Are you past-due but still have the energy to continue with the workouts? Then those workouts are on us!

Mom in Balance workouts
Are the workouts always outside, even in the winter?

Yes! It is especially refreshing to exercise outdoors during the cold winter months when you are often cooped up indoors.

Are there workouts on national holidays?

The workouts take place year-round, with the exception of national holidays. There will be no refund or fee reduction given for these dates but the workouts can be made up at any time. 

Can I bring my little one to the workouts?
One of the goals of the Mom in Balance workouts is to create a moment of 100% 'me-time' as these moments are very rare in busy mom life! That being said, it can sometimes be hard to organize care for the little one. Therefore, during weekday workouts, your little one(s) are welcome and are being cared for by CareFinder babysitters.
Do the workouts take place even when it rains?

The workouts will always take place regardless of weather conditions. The trainer will make sure you stay warm during the rainy workouts. A light rain jacket can be very helpful during the workout when it rains. 

In case of a drizzle, we will meet in the regular workout location.

In case of heavy rainfall, we will workout in a sheltered but outdoor location close to Hiroo station (8 min walk).
Please use the following address in Google Maps to find us: 5-12-27 Shirokane, 108-0072 Minato-ku, Tokyo

Only in the case of a typhoon or thunderstorms will the workout be cancelled. This will be communicated to you by email at least one hour prior to the start of the workout. By inclement weather always check your email prior to departing for the workout. If your workout is canceled, you can make it up on another day.

I would like to sign up again but I still have my package from the previous time. Do I get a discount?

If you have previously participated in the Pregnant Workout or the Back in Shape Workout, and you still have all the stuff from the package, you will get 1 free lesson as a gift. Please make mention in the comments section if you have previously participated and we will adjust your fee accordingly.

It is really hot outside, is the workout still going on?

Yes, the workouts will always take place regardless of weather conditions. An exception applies for extreme weather conditions (e.g. thunder storms).  In such the workout can be cancelled. Concerning the heat make sure you wear the right clothes and bring sufficient water!

What do I need to bring to the workout?

We recommend bringing a bottle of water, and of course, a good attitude!

What type of clothing should I wear during the workouts?

Comfortably fitting athletic wear and shoes. In the colder months we recommend layers, a hat and gloves. This will help keep you warm and provide you with the opportunity to remove layers if you get too warm.

Where can I leave my things during the workout?

The trainers have a backpack to store keys and cell phones. Jackets and water bottles can be set down at the location of the workout.

Other
Are the workouts covered by my health insurance?

In the future we hope our workouts in Tokyo will be covered by several health Insurance companies. One of our goals for the next year will be to work together with these companies.  You can always inquire with your insurance company directly.

Where can I find the terms and conditions of mom in balance?

You can download and print the Terms and Conditions by clicking on the link listed at the bottom of every page on this site.